Talking to Amber about experiences in restaurants & hotels and some truly bizarre TripAdvisor reviews.
[No video for this one – next time, probably]
The other day I was on Facebook and I came across an article called “21 Really Strange TripAdvisor Reviews”, which was a collection of funny and strange reviews of restaurants and hotels on TripAdvisor, a website where customers can leave reviews and ratings for restaurants and hotels.
I opened the article and I read a couple of the reviews and found them funny, bizarre and in some cases quite horrifying, and generally just amusing.
For example, one of the reviews goes:
Eugh! He scraped off the mayonnaise with his hand!
A: Hello, I’d like a chicken burger please, but with no mayo. Thanks…
B: OK sir, here’s your chicken burger.
A: Oh, sorry, I said no mayo.
B: Oh right. Here… (scrapes off with hand) That’ll be 1.99 please.
There are about 20 other reviews like that on this page I found, and most of them are much stranger and more horrible than that one.
I thought “This could be a fun thing to talk about on the podcast. Restaurant and hotel experiences.”
Now, I’ve worked in hotels and restaurants before, in my time. I’ve had various dead end jobs working in kitchens and bars and restaurants and hotels and stuff, and so has my friend Amber Minogue who you know from this podcast. I did ask Paul to join in as well but he was too busy filming so it’s just Amber and me.
I went over to her place to talk about this and to see what she thought of some of these bizarre TripAdvisor reviews that I’d found, and that’s what you’re going to hear in this episode.
You’ll hear lots of conversation about that subject, which will of course include vocabulary relating to the hospitality industry in our descriptions of working in restaurants and hotels. You’ll hear some bizarre and slightly disgusting anecdotes and various tangents in our conversation as we end up talking about all kinds of other things, as usual.
Some of the scenarios that are in these reviews are quite disgusting, so just bear that in mind. Some of the stuff is a little bit gross.
You should also know that the episode does contain swearing. There’s quite a lot of swearing in this one and that’s for various reasons, partly because we imagine the scenarios, imagine the situations that these people were in these reviews and act them out, and that does just involve some swearing, plus we talk a little bit about the British TV chef Gordon Ramsay and Gordon Ramsay is famous for his bad language. He’s probably one of the world leaders in swearing. He’s probably the best in Britain. He’s one of the best swearers in Britain I would say. So, talking about Gordon Ramsay also involved using some ‘F words’. And also, for some reason, Quentin Tarantino, the Quentin Tarantino movie Reservoir Dogs comes into our conversation as well and that naturally involves lots of swearing as well. So, the episode contains swearing.
I know that you might not expect a teacher to use swear words, but on this podcast (as you know if you’re a long-term listener) I do try to present you with the kind of normal informal English that friends use when they’re talking to each other in private, and people do swear when they’re together with their friends, and that is the kind of English that I’m choosing to present to you on this podcast. Now, it’s usually not appropriate to use swearing in public situations like in classrooms, at work, with host families, in comments on public social media forums etc. I feel like I should say that because sometimes learners of English aren’t completely aware of the rudeness and inappropriacy of swear words in English and how swearing fits into the culture of the English language. Just bear that in mind before you decide that swearing is a sort of short cut to sounding natural in English.
Before we get onto the subject of restaurants and hotels there is a bit of rambling chat about some English phrases that Amber keeps noticing recently. Amber has been doing some research for her own upcoming podcast project about the history of Paris. Apparently she’s been preparing an episode about a famous murder that happened, and in her research she came across the word “burlap sack” – something about a couple of murderers hiding a body in a burlap sack. If you remember, this word “burlap” came up several times in our recent episode about the Victorian detective story. In that one, a kidnapper wore a burlap sack over his head to hide his face. So, burlap is a kind of material which is used to make sacks, like the kind of sack or bag that you would use to carry loads of potatoes.
Burlap is quite an obscure word and you’ll hear us laughing about this because neither Amber nor I were aware of that word until we did the Victorian detective story on the podcast recently (“hessian” is the word we knew) so it’s sort of a coincidence that Amber read the word again in a book recently, and that leads us to talk about how it’s strange that when you learn a new word you suddenly start to notice it everywhere. I don’t know if you’ve ever experienced that. You learn a new word that you didn’t even know existed before, and then suddenly you notice it all the time.
Amber then gives a couple of other examples of that happening to her recently, with the phrases “Hobson’s choice” and “gaslighting”. “Hobson’s choice” basically means “take it or leave it” – it’s a choice of one thing, or nothing – so it’s basically an illusion of choice. It’s not really a choice at all because there’s no alternative – either you take this one thing, or you take nothing, and that’s known as Hobson’s choice. To be honest, it’s not a very common phrase so I wouldn’t worry about it too much. The other one was “gaslighting”, which means to psychologically manipulate someone into doing something by making them doubt their own sanity – so you make someone think they’re going insane in order to then take advantage of them. Like, stealing biscuits from your housemate by somehow convincing him that he’s just going mad and that maybe he’s just been eating the biscuits and forgetting about it. We give a couple of examples in the conversation.
The point is, you’ll hear us talk about how Amber recently became aware of these phrases and then started noticing them everywhere, and we have a laugh speculating about how they came into the language in the first place, but then we do start talking specifically about restaurant and hotel experiences after all that!
Right then, that’s enough of an introduction, now let’s get started properly and by the way, you can see a link to all the TripAdvisor reviews we’re talking about on the page for this episode.
Reviews of Archie’s in Looe
Really strange TripAdvisor reviews
From the collection “How to be British” by LGP http://www.lgpcards.com/cards-1.html
So, that was Amber and me talking about hotels and restaurants.
- I’d just like to say a couple of things and ask a couple of questions at the end of the episode here.
- What is your best or worst restaurant or hotel experience? Let us know in the comment section.
- Thank you to all the members of the Orion Transcript Collaboration team – you’re doing a fantastic job. A google document for this episode should be available soon so you can put your name next to a 3 minute chunk and start transcribing it. We spoke pretty quickly in this one, so – may the force be with you! If you want to join the transcript collaboration then you are welcome to – everyone’s welcome. Just go to my website and click Transcript Collaboration in the main menu, all the information should be there.
- We mentioned Gordon Ramsay in this conversation and since then I’ve started preparing an episode about him and his TV show “Gordon Ramsay’s Kitchen Nightmares” – I have used clips from his TV show in my lessons before and it was very successful, entertaining and interesting and Ramsay is quite an interesting and impressive person, not just for his approach to cooking and restaurant management, but because of his creative and compulsive use of swearing. So, expect a Gordon Ramsay episode of this podcast soon (although I haven’t actually recorded it yet).
- I’m glad to see that the episodes about Limmy were popular. Do check out more of Limmy’s videos on YouTube. You’ll get used to the Glasgow dialect after a while, and I kind of think – if you can understand these different dialects of English your listening will become a superpower. Imagine being able to understand all the different versions of English, it would be amazing, and it is possible – it’s just a question of exposure and practice.
- How’s your English coming along? If you set a new years resolution in January, are you keeping it up? Sometimes we all need a bit of support with our language learning, so I hope to do something motivational about that soon.
OK, time to end the episode or it’ll never end will it?! Nice one for listening to the end, have a biscuit or three, and next time you go to a hotel, make sure you check inside the kettle before you make a cup of tea…
Oooh, what a weird thought. Perhaps it’s best not to leave you with that thought. Instead you can just imagine being in the safety of your own home, where you know the kettle is completely safe and you can gaslight your housemate into buying some cake or biscuits or just cook a delicious Gordon Ramsay recipe and then settle down to watch Reservoir Dogs on the TV and then go to sleep in your own bed and just dream the night away.