Talking to Sherwood Fleming, author of “Dance of Opinions” about intercultural communication, including common problems and the solutions to help us learn to communicate more effectively across cultures.
Hello you and you and you, welcome back to the podcast. I’m recording this on a very windy Tuesday morning. A storm passed by over the last few days, wreaking havoc across the UK and also here in France we’ve had some pretty strong winds and it’s still very blustery out there.
But here I am in the cosy confines of the Podcastle at LEP headquarters. A pre-lunch recording of this introduction today. I hope you are comfortable. Let’s get started.
Recently I was contacted by a listener called Inna with a suggestion for the podcast.
The message went like this:
I’m Inna, one of your regular listeners, as well as a Premium subscriber.
I would like to thank you for your podcast, which is always helpful and always interesting.
I would like to talk to you about my teacher Sherwood Fleming, her blog: sherwoodfleming.com/.
She is teaching me how to communicate better in English as a foreign language.
Her lessons changed my vision of what communication is and helped me to understand how to communicate better not only with my foreign colleges but how to communicate better “tout court”. [full stop, period]
Some of my colleagues had the chance to work with her, and it was kind of “a revelation” for all of them every single time.
I strongly believe that this topic would be very useful to all your listeners.
So I got in touch with Sherwood and arranged a call for an interview and that is what you’re going to hear on the podcast today.
Here’s some intel on Sherwood, from her website.
Sherwood’s expertise is in improving the written and spoken communications of those who use English as a second language and work within intercultural business contexts. She has designed and led seminars for more than 25 years in both Canada and France, helping thousands of participants to communicate more effectively.
Sherwood is the creator of the five-step CLEAR method, which has established a new standard for expressing opinions interculturally. It forms the heart of her recent book, Dance of Opinions: Mastering written and spoken communication for intercultural business using English as a second language, an easy to learn and apply method for intermediate and advanced ESL business people, designed to improve how they express their opinions. Her motto? “We build our futures together, in the words we exchange today.”
OK so this conversation is all about intercultural communication. What are the issues and obstacles that we face when communicating with people from different cultures? How do our different approaches to communication influence the relationships that we build with people? What are the solutions to some of the problems that can arise when communicating across cultures?
Sherwood talks about finding strategies to help you learn to dance to the same tune as the people you’re talking to, and this involves things like the pragmatics of looking beyond the words which are being used and towards the real intentions of communicative acts.
There are some examples of people in business contexts and also how I sometimes struggle with intercultural communication in my everyday life in France.
Our aim for this episode is to help you, the listeners, attain clarity about these issues that you may not even be fully aware of, and once you can see more clearly what these issues are then you’ll be ready to apply the proven solutions, which Sherwood shares during this episode and in her other work, including her book “Dance of Opinion” available on Amazon.
So let’s now listen to Sherwood Fleming and you can consider these questions
- What are the typical problems people experience when communicating across cultures?
- Can you find some examples?
- What are some of the reasons behind those problems?
- What are some solutions that we can apply to those problematic situations?
I’ll chat to you again briefly at the end, but now, let’s get started
Thanks again to Sherwood Fleming for being on the podcast today. That was a very interesting conversation about the way we all communicate with each other in different ways.
It sort of boils down to this I think.
Keep it simple!
Make it explicit what you want and what you’re offering. Dumb down your English in intercultural contexts.
Focus on the main message (the speech act) rather than the form of the message. Some cultures don’t emphasise things that other cultures expect, but the main thing is to focus on specifically what the other person wants, rather than how they are saying or writing it.
Thanks for all your recent comments and emails and stuff it’s great to hear from you, including some choice comments from the last few episodes.
Tatiana • 18 hours ago
Luke, I have just binged all three episodes with Quintessentially British things and I must say theyre brilliant! You are so blessed to have such an interesting and intellectual family of yours, all the three episodes are completely different and amazing to listen. it’s like I’ve looked at the Britain I’ve never known before.
Hats off to you and your beautiful kin!
By the way everyone, it’s mum not mom in British English.
There have been numerous requests for episodes of Gill’s Book Club as it might be called, or Gill’s Culture Club or something. So we’re looking at doing episodes of that sometimes.
There’s also a Rick Thompson report on the way soon.
I’ve had messages thanking me for the recent episode about IELTS with Keith O’Hare and have asked for more so I might do something in the near future.
Uswah • 4 hours ago
Hi Luke, I am Uswah from Indonesia.
I’ve been thinking about giving comment in each episode particularly everytime Amber and Paul are on the Podcast. However I always feel not sure untill today I heard the fact that there are fewer comments and responses from your listeners.
So here I’m now, I want you to know that I am a faithful listener, I get every joke you make (including Russian jokes and Lion king, LOL), I laugh out loud when three of you are laughing. I am an English teacher basically, but I spend most of my time for sewing, hahaha so I’m a tailor (not Taylor, LOL) at the same time. So I’ve been always listening your podcast when I’m sewing. It’s just sooo fun. So I feel my sewing project is much more fun since that’s the time I listen to your podcast.
Keep the good work Luke.
Looking forward to having Amber and Paul again .
So, let me recap: last May, Luke published an episode titled “SLEEP with Amber and Paul”.
Now, eight months later, Amber is heavily pregnant.
These guys are bringing the concept of modern family to a whole new level…
That’s it for this episode.
I’ll speak to you again on the podcast soon.
Take care out there. Until next time. Bye!